Make a claim

Call us on 0800 805 965 is you need to make a claim under your Covi NZMCA insurance policy.

If you are involved in an accident you will need to provide the following information:

  • Who was driving at the time of the accident, and their drivers licence details
  • The date, time and place of the accident
  • Details about any other vehicle involved, including the make, model and registration number, the name of the driver, their insurance and contact details
  • Names and contact details of any witnesses
  • Owner of any property that was damaged and their insurance details
  • Owner of any animal that was involved and their insurance details

 

If your windscreen is chipped or cracked:

  • If your Covi NZMCA Insurance policy is current, then telephone Novus on 0800 30 35 35 and give them the NZMCA policy number 6000048223. Please tell them that your insurer is Lumley General Insurance.
  • If you wish to use any other glass repairer please contact Covi NZMCA Insurance on 0800 805 965 for authorisation.

Client Feedback

Alan Jameson
The service of Covi NZMA Insurance was absolutely wonderful. We needed to get parts from America and your accessor was prompt in going to the repairer and was fair in his comments and repair costings. I could not fault your service or the repairs at all and really have to say a score of 100 put of 100 is well deserved. We do not have or have had many accidents in the past BUT now travel with full confidence that if we do have an unfortunate mishap with the caravan we are insured with the right company. Congratulations on being such a great insurer.
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