Make a claim

Call us on 0800 805 965 is you need to make a claim under your Covi NZMCA insurance policy.

If you are involved in an accident you will need to provide the following information:

  • Who was driving at the time of the accident, and their drivers licence details
  • The date, time and place of the accident
  • Details about any other vehicle involved, including the make, model and registration number, the name of the driver, their insurance and contact details
  • Names and contact details of any witnesses
  • Owner of any property that was damaged and their insurance details
  • Owner of any animal that was involved and their insurance details

 

If your windscreen is chipped or cracked:

  • If your Covi NZMCA Insurance policy is current, then telephone Novus on 0800 30 35 35 and give them the NZMCA policy number 6000048223. Please tell them that your insurer is Lumley General Insurance.
  • If you wish to use any other glass repairer please contact Covi NZMCA Insurance on 0800 805 965 for authorisation.

Client Feedback

Chris Dickie
Chris had a damaged awning and stone chip in his windscreen. He says he could not be happier with the friendly, efficient manner that Covi NZMCA Insurance dealt with his claims, and the quick reliable way in which the repairs were carried out on his motorhome. "Once the motorhome was repaired, it was just like new. Well done Covi NZMCA Insurance, thanks for your support!"
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Need road side assistance?

Call 0800 805 965

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