Make a claim

Call us on 0800 805 965 is you need to make a claim under your Covi NZMCA insurance policy.

If you are involved in an accident you will need to provide the following information:

  • Who was driving at the time of the accident, and their drivers licence details
  • The date, time and place of the accident
  • Details about any other vehicle involved, including the make, model and registration number, the name of the driver, their insurance and contact details
  • Names and contact details of any witnesses
  • Owner of any property that was damaged and their insurance details
  • Owner of any animal that was involved and their insurance details

 

If your windscreen is chipped or cracked:

  • If your Covi NZMCA Insurance policy is current, then telephone Novus on 0800 30 35 35 and give them the NZMCA policy number 6000048223. Please tell them that your insurer is Lumley General Insurance.
  • If you wish to use any other glass repairer please contact Covi NZMCA Insurance on 0800 805 965 for authorisation.

Client Feedback

Peter and Elizabeth Godfrey
Peter and Elizabeth's bus was damaged by a fallen tree. "The Covi NZMCA Insurance representative was helpful above and beyond what we expected. We were confident that we were being looked after."
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Need road side assistance?

Call 0800 805 965

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