FAQ’s

I need to get my motorhome or caravan valued. How do I do this? Read More

We work with a national network of motorhome and caravan professionals who can value your vehicle. For an up to date list of our Approved Valuers of Motorhomes and Caravans visit our forms and documents page.

My windscreen is chipped/broken, how do I get it fixed? Read More

Telephone Novus on 0800 30 35 35 and give them the NZMCA policy number 6000048223. Please tell them that your insurer is Lumley General Insurance.

What happens if I need to make a claim? Read More

Don’t panic, we are here to help. Call on 0800 805 965 any time.

How do I get a quote or arrange cover? Read More

Click here to go to the Covi NZMCA Insurance quick quote and online insurance facility.

Is anyone else covered to drive my motorhome under my Covi NZMCA Insurance policy? Read More

Covi NZMCA Insurance is an ‘open drivers’ policy. Confirm with the new driver that they hold the correct licence to drive your vehicle and check their driving history. Please note that any relevant driving history i.e. traffic convictions, speeding fines etc. would need to be disclosed to us. If you are in doubt about what information needs to be disclosed please check with us.

Can I pay by credit card? Read More

To pay in full by credit card, click here to go to the Covi NZMCA Insurance online credit card payment facility.

Can I pay for my insurance by monthly instalments? Read More

Yes you can. Contact our office on 0800 805 965 and we will arrange this for you.

Client Feedback

Heather and Bruce Manson
When Heather and Bruce's awning was damaged by caused by severe wind they placed a claim with Covi NZMCA Insurance. "The whole process of dealing with the insurers took no more than a couple of weeks. It was probably the easiest and most helpful claims' process we have been through," they said. "The relationship of the NZMCA and Covi NZMCA Insurance is of immense benefit to members, particularly enhanced by the friendly and professional way our claim was dealt with."
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