FAQ

We have an approved online valuation service, click here to learn more. We also work with a national network of motorhome and caravan professionals who can value your vehicle. For an up to date list of our Approved Valuers of motorhomes and caravans click here.

You are able to use a glass repairer of your choice. Our preferred supplier is Novus. Visit the Novus website www.novus.co.nz and click on the ‘Book Now’ tab. Type in the ‘Message’ field: Covi policy number - 6000152770. Alternatively, call Novus on 0800 20 35 35. If you wish to use any other glass repairer, please obtain a quote and have it sent through to claims@covi.co.nz for authorisation. If you have any questions, contact Covi NZMCA Insurance on 0800 805 965.

Don’t panic, we are here to help. Call on 0800 805 965 any time.

Click here to request a quote and one of our friendly team will be in touch. Or call us on 0800 805 965 to speak to one of the team.

Covi NZMCA Insurance is an ‘open drivers’ policy for drivers over 25 years of age. Confirm with the new driver that they hold the correct licence to drive your vehicle and check their driving history. Please note that any relevant driving history i.e. traffic convictions, speeding fines etc. would need to be disclosed to us. If you are in doubt about what information needs to be disclosed please check with us by calling 0800 805 965.

To pay in full by credit card, click here to go to the Covi NZMCA Insurance online credit card payment facility. Please note, a 1.5% convenience fee applies (Covi receives no money from this fee).

Yes you can. Contact our client support team on 0800 805 965 and we will arrange this for you.